Clients reviews about Black Optix Tint - Window Tints, PPF, Ceramic Coating, And Car Vinyl Wraps

Updated 12/7/24 I originally wrote my review with my interactions with Carlos who I was told was the manager by him. I did not have a pleasant experience with him nor his work. Since then the owner Anastasia reached to me to help rectify the concerns. She listened to me and was very apologetic that she wasn’t informed about my concerns from Carlos. She informed me that Carlos was not working there anymore due to ongoing concerns. I believe she really cares about her company and customer satisfaction. I appreciate her attentiveness and helping to come to a resolution. I have edited my review to reflect the positive interactions I’ve had with the owner and not to judge the company off of one bad employee who isn’t there anymore. Thank you Anastasia for your great customer service!! ~ Lindin T

I saw Black Optix Tint on the gram and I thought I would give them a try. They have a special so the timing was right. Their use of technology is phenomenonal. They check to see if you have questions. Check to see what you want and they give you options on the types of service available. The location is in an industrial park but there is a waiting room or coffee shops close by that offer free wifi while you wait. Their location is clean and they show you the options with samples to help make the best decision for your purchase. There are many choices on getting window tint. But this place checks all the boxes. Professional, clean environment, and they are authentic in wanting to make sure you make the best choice. You will not be disappointed with this place. ~ Milton H

Layla and her team are a 10/10 amazing. Wonderful customer service as she help many customers came in and diagnosed the differences in the tint and what they offer and help find what the customer preferred. I will say the only draw back is the queue from how BUSY these guys are, and I see why. Very much in demand. I will say call to schedule afterwards when that time arrives bring stuff with you to keep you busy for the time or another vehicle to go out with and come back when ready. But other than with how busy they are, I can say definitively I will be back for another time with my other vehicles and bring more customers her way. Once again amazing, outstanding, and the work speaks for itself! ~ Jordan F

★★★★★ Absolutely thrilled with my experience at Black Optix Tint! They took exceptional care of my new Genesis GV80 Coupe, and the process couldn't have been smoother. Scheduling was a breeze - they were super responsive and got me in quickly. The team's efficiency was impressive - had me in and out in under an hour, which I really appreciated. They clearly know what they're doing and treated my new baby with the utmost care. The tint job looks flawless, adding the perfect finishing touch to my Genesis. Professional, quick, and quality work - exactly what you want when trusting someone with your vehicle. Would definitely recommend Black Optix Tint to anyone looking for top-notch window tinting. Worth every penny! ~ Jordan H

Black Optix Tint exceeded all expectations to include but not limited to: professionalism, quality of work, speed of urgency, and price. Layla and Carlos were very communicative and polite with regards to explaining all discounts/specials available (to include a 5% military discount) as well as providing hands-on examples of the different types and percentages of tints available. I most definitely will come back and look forward to working with them in the near future for PPF and/or vinyl wrap services! Vehicle: 2024 BMW M240i Xdrive Service: Tint Percentage: 15% Product: Optix Extreme IR Coverage: Full vehicle plus 5% sun strip Total Time: ≈ 3 hours Total Price: ≈ $520 with 25% promotion and 5% military discount ~ T C

I recently purchased a 2024 Cadillac Lyriq and was looking for a reputable tint shop to tint my 2 front windows. Everything was amazing! From booking my appt online, the customer service, the friendly reminders of when my appt was, and the best part is, the tint job met my expectations so much so, I took it back the next day and tinted my front windshield. Unfortunately, it's not going to pass inspection in VA with the tint, so I’ll have to remove it. The good thing is, I have 9 months to enjoy how beautiful it looks! I had the pleasure of speaking with the owner, Dimitri, and he was super pleasant and explained in detail other services they offer. I booked my husband an appt this week to get his 2 front windows tinted as well. ~ Q H

I recently got my X5 windows tinted with them and I'm thoroughly impressed! The team did a great job, and the end result looks fantastic. Initially, there were a few bubbles, but they were quick to rectify the issue and redid the job without any hassle. Their commitment to customer satisfaction is evident, and they truly embody customer obsession. The staff is super friendly, and their dedication to ensuring customers are happy is genuine. It's no wonder they receive excellent feedback, which was one of the reasons I chose them in the first place. If you're looking for top-notch window tinting with exceptional customer service, look no further than Black Optix Tints Springfield! Highly recommended! ~ Manzoor H

The tints turned out good. They left tint peelings all over my car though. I'd have greatly appreciated the attention to detail after the 3.5 hours it took to install. Other things of note that frustrated me were the tools that they left in my car after finishing, that I ended up returning to them. Only to find more tools and screws later! In addition to this, the temp tag propped in the back of my window was removed and not replaced, causing me to get a ticket the next day! I'd recommend this place for any active promos but do your own checks when they finish. EDIT: Management got in touch with me and made things right. Happy to see their commitment to strong customer service. ~ Michael H

Update*** Spoke with the manager Layla, and was able to bring my car back in to get the issue fix. Everything went smoothly and was in and out within 30 mins. She was very professional in handling the issue I had with the tint. Everyone involved did a great job. Seeing how they respond to their customers concerns and actually care about the situation, I would definitely go back in the future if needed for any upgrades to my car. (Note: not all places will care to help and solve the issue, but this place does. ) Thank you again. Came because of the high ratings. Had an appointment on the weekend at 3pm and didn’t get in until 5pm. If we had to wait an extra two hours why not just give us a call back to reschedule instead of overbooking clients. The driver side definitely felt rushed since they were closing at 6:30pm. We were done a little before closing time. Driver side also has noticeable scratches on the tint. ~ Lien L

This shop is top notch, and truly cares about customer service. I had some confusion about certain pricing, services, and policies about the company. The owner was quick to call me and clarify all concerns I had. It’s very rare to find such a successful shop where the owner deeply cares about the satisfaction of each and every client, personally ensuring that all their expectations are met and questions answered. I haven’t done business with this company, but I plan on using them to wrap my commercial vehicles in the future. ~ Calvin F

I gotta be 100% transparent. It’s very nerve-wrecking to just “leave” your car there, but when I went back a new hours later to pick up my baby, I couldn’t have been happier with the results! We ended up asking them if they could do my wife’s car “last-minute” and they said “sure thing, no problem!” When they could have just said “come back tomorrow”. All in all, we’re both really happy with the work done, and we’re definitely coming back if we decide to get any of their additional services provided! ~ Ulises P

Fantastic, amazing, beautiful work! I can't say enough great things about this veteran-run and owned business. Absolutely wonderful results on our Mustang Mache E. The owner spent a great amount of time with us and provided wonderful advice on what was best for our needs and was very accommodating. They did a superb job and the car detailing was beautiful! We highly recommend this business if you are interested in having your car windows tinted or your vehicle detailed. We love them and will be back in the future for detailing! ~ Molly M

I recently got my windows tinted at Black Optix Tint, and I couldn't be happier with the results! They did an absolutely amazing job—flawless work, professional service, and great attention to detail. My car looks incredible, and the quality of the tinting is top-notch. The team was friendly, knowledgeable, and efficient, making the whole process smooth and stress-free. If you're looking for window tinting done right, Black Optix Tint is the place to go. Highly recommend! ~ Izel E

I recently had my car windows tinted at Black Optix Tint and I couldn’t be happier with the results. The staff was friendly and knowledgeable especially Dimash and Belek helping me choose the right tint that matched my needs. They took their time to ensure everything was done perfectly. My car looks great, and the added privacy and UV protection are definitely a plus. I highly recommend this place to anyone looking for quality window tinting with great prices! ~ Altynbek A

I did some shopping around before I decided on which shop to go with to tint my car. I’m glad I went with Black Optix in Springfield! They were helpful, friendly, and professional. I had some bubbling on the original installation but their customer service was wonderful and they redid those windows for me. They worked with me and my busy work schedule and got it all done so quickly. I would 100% recommend them and will definitely return with any other car I need tinted. ~ mierie c

Black Optix Tint is the TRUTH!🔥!🔥 $Pricey$ Tint place, but what you get in return is a Professional Staff with experience & Know-How. I came on a Saturday morning scheduled for 9am and they were ready to go. I was out by 10:45am. Highly recommend this Place to any and everyone. By the way the Tint Percentage in the photo is 5%…😎🤷🏾‍♂️ only Way to go Man 🫡 Shout out to the Female Receptionist for being very helpful and The 2 Tint guys for going the extra mile🙏🏾💪🏾. ~ D'Ante J

I had the best experience getting my windows tinted at Black Optix Tint, all thanks to Layla! From the moment I walked in, Layla was incredibly welcoming and professional. She took the time to walk me through the entire process, explaining the different tint options and helping me pick the one that best suited my needs. Her attention to detail was unmatched. She made sure I understood the benefits of each tint level and helped me choose a look that would complement my car perfectly. The customer service was top-notch, and you could tell Layla genuinely cares about delivering the best results. The tint job itself was flawless- smooth, even, and just the right shade. It completely transformed my car, giving it a sleek, upgraded appearance. I also noticed a big difference in temperature control and UV protection. It's like driving in a whole new car! I couldn't be happier with the service, and I'm so glad I went with Black Optix Tint. Layla's professionalism, knowledge, and dedication to quality make her stand out. Highly recommend this place to anyone looking for top-tier tinting services. Thanks again, Layla! ~ Gustavo L

First class experience from calling in to picking up my car. Called in, got clear pricing and was able to book my appointment. Received reminder texts and was even able to move my appointment a day before, as my schedule opened up. Arrived on time and car was ready in 90minutes later. No bubbles, streaks or any issues. All interactions were professional and friendly. They will be my got to tint shop moving forward ~ JMH

I have never had my vehicle windows tinted before, I have always liked how it looks. I went to Black Optix of Springfield, and they did a fantastic job. They advised on what was best, the process and I waited at their shop. My vehicle looks fantastic, they did an excellent job and I am so happy I made this decision. I am now taking in my other car. EXCELLENT Business, Great and frendly staff. ~ Bryan T

So far so good. My boyfriend found them online. We took a chance. Great choice. Very professional, on time, timely reminders leading up to the appt. Only took about 1.5 hrs. Everyone was knowledgeable. I got the middle package, $344. Lifetime warranty. I will post again in a month or two….that will be the truth teller but was very pleased with the service, today! Thank you and the shop was very clean! ~ Carolyn P

I was referred to this place by a friend, and I'm so glad I took their advice! The tint job on my car looks absolutely fantastic—smooth, clean, and just the right shade. Special thanks to Anastasia, the front desk coordinator, who made the whole experience even better. She was friendly, efficient, and made sure everything went smoothly from start to finish. Highly recommend this place for anyone looking for quality work and great service! ~ Wilson V

I had my car tint removed and replaced at Black Optix Tint, and it was like a pit stop at a Formula 1 race—fast, smooth, and oddly exhilarating. The customer service was so friendly and efficient, I almost asked if they could tint my glasses too. The whole vibe was laid-back and cool, making the process a breeze. If you want your car looking slick without any hassle, these are your people. Five stars! ~ Carlos G

Black Optix offers a wide variety of tint options and often give you a great deal! The process was about 3 hours for tint application and I'm very happy with the results. Can't wait for it all to fully cure but I could absolutely tell the difference in temperature and sun resistance on my drive home. The staff is very friendly and accommodating. Highly recommend this business for your tinting and car wrap needs, they're very good. ~ Ryan L

I recently had my car windows tinted at Black Opt Tinting Shop and could not be happier with the service. The staff was professional and friendly, the price was competitive, and the quality of the tint job exceeded my expectations. The tint looks amazing and has made a noticeable difference in keeping my car cooler in the hot sun. I highly recommend Black Opt for anyone looking to tint their windows. ~ Ant M

Reviews from our customers

Find us on social media